Filtering by: #customer_complaints
"Make sure that shot is ristretto. I hate bitter espresso, it ruins my day." — You have a lot of complaints about a drink I haven't made yet
"I don't feel like you're really listening to my complaint" -- I thought I was making that pretty clear.
"I didn't want this iced. And my name is John, not Susan."
The third time she tried to correct my coffee-making technique, I poured out her latte and handed her a job application.
I'll turn down the music when you ladies turn down your goddamned knitting circle.
"I've literally been waiting 20 minutes for my drink." -- No, you haven't. And you apparently don't understand how time or language works.
It's 9 am and we just ran out of vanilla, so I'm preparing for a full day of white-lady-rage.
Me: You're in here every day complaining, don't you have a job to go to?
Customer: I'm on disability.
Me: For a brain injury?
You're gonna yelp about it? I'll tell you what... You write on your website, I'll write on mine, and we'll call it even.
Do you really think that the person who decides the prices is the same person who is here at 6 am listening to you complain?
We don't have flavored creamer because this isn't a waiting room at JiffyLube.
Sometimes we run out of things, so it's probably best not to base the success of your day around scone availability.